DuelaPay is launching soon — South Africa's smarter lay-by platform.

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Got questions?
We have answers.

Everything you need to know about DuelaPay — for shoppers and merchants.

How does DuelaPay work? +

DuelaPay is a digital lay-by platform. You pay 25% upfront to reserve an item, then pay the balance in 3 equal weekly payments — zero interest, no credit check.

Is there any interest or hidden fees? +

No. DuelaPay charges shoppers zero interest. You pay exactly the price of the item — split into 4 equal payments.

Do I need a credit check? +

No credit check is required. DuelaPay is open to all South Africans regardless of credit history.

What happens if I miss a payment? +

We’ll send you reminders before each payment date. If a payment is missed, your reserve period may be extended or your lay-by may be cancelled — we’ll always communicate with you first.

We're here
for you.

Can't find what you're looking for? Our team is ready to help.

Live Chat

Chat with a DuelaPay agent in real time — available weekdays 8am–6pm.

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Email Us

Send us a message and we'll get back to you within one business day.

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