DuelaPay is launching soon — South Africa's smarter lay-by platform.

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How It Works

Simple, transparent, and fair.

DuelaPay is designed around how real South Africans manage money — no credit required, no interest charged, no surprises.

From wishlist to
yours — step by step.

DuelaPay gives you full control of your payment journey. Here's exactly how it works from sign-up to delivery.

1
Account

Create Your Free Account

Sign up in under 2 minutes using just your name, email address and South African mobile number. No documents, no bank statements, no credit check required.

Why no credit check? DuelaPay uses a proprietary shopper rating system instead of your credit score. Your rating is built over time based on your payment history with us — giving everyone a fair start.
2
Shopping

Browse Partner Merchants

Explore DuelaPay's growing network of SA partner merchants online or in-store. From fashion and electronics to baby goods, furniture and beyond — your options keep growing.

Online & in-store: DuelaPay works at ecommerce checkouts (WooCommerce, Shopify) and at physical in-store POS terminals. Simply look for the DuelaPay badge.
3
Checkout

Select DuelaPay and Choose Your Term

Add items to your cart and choose DuelaPay as your payment method at checkout. Pick a payment term — 3 months or 6 months — that fits your budget.

How terms work: A 3-month plan splits the remaining balance (after your 25% deposit) into 3 equal monthly instalments. A 6-month plan splits it into 6. All instalments are equal. All interest is zero.
4
Payment

Pay Your 25% Deposit to Reserve

Pay just 25% of the product price upfront to reserve your item. This secures the product at the merchant and kicks off your DuelaPay lay-by. The item is held specifically for you.

Example: On a R1,200 product on a 3-month plan — your deposit is R300 (25%). The remaining R900 is split into 3 equal monthly instalments of R300 each. Total paid: R1,200.00. Interest: R0.
5
Delivery

Complete Payments — Receive Your Goods

Pay your monthly instalments on time via the DuelaPay app, EFT, or cash at your nearest till. Once your final payment is made, your item is released for collection or delivery.

Smart reminders: We send you SMS and in-app reminders before every payment is due. If you ever need extra time, your plan can be extended — no interest, no penalty.
Shopper receiving their DuelaPay delivery

Sell more with
zero added risk.

As a DuelaPay merchant partner, you receive full payment immediately and never touch instalment management again.

1
Checkout

Shopper Selects DuelaPay at Your Checkout

Your customer selects DuelaPay as their payment method — online via your WooCommerce or Shopify integration, or in-store via your DuelaPay POS. They choose a term and pay their deposit.

Merchant requirement: Goods are held (not shipped) until full payment is received by DuelaPay. The merchant releases the item only upon final payment confirmation — protecting both parties.
2
Settlement

DuelaPay Settles the Full Amount to You

The moment the shopper's deposit is confirmed and the order is verified, DuelaPay transfers the full transaction value to your merchant account. You receive 100% of the sale price — instantly.

Your money, guaranteed: DuelaPay assumes all instalment risk. Whether the shopper pays on time or defaults, your settlement is never reversed. You've already been paid in full.
3
Management

We Manage the Rest

DuelaPay handles all instalment collection, payment reminders, arrears management and shopper communication. You focus on your business. We handle the admin.

Merchant dashboard: Monitor all DuelaPay orders in real time, view settlement history, download reports and manage integrations from one simple merchant portal.

Not all "buy now
pay later" is equal.

DuelaPay is fundamentally different from traditional BNPL — because we built it around financial fairness, not profit from debt.

Feature Traditional BNPL DuelaPay
Interest charges Often 15–30% p.a. if not paid on time 0% interest — always, on every purchase
Credit check required Yes — hard inquiry on your credit record No credit check — ever
Goods received upfront Yes — creating immediate debt pressure Goods released after final payment
Risk of debt spiral High — late fees and interest compound quickly None — no fees or interest ever charged
Hidden fees Late fees, account fees, processing fees common Zero hidden fees — you pay exactly the product price
Financially inclusive Excludes those with poor or no credit history Accessible to all — no credit history needed

Ready to experience
DuelaPay?

Join thousands of South Africans shopping smarter — or become one of our merchant partners and grow your revenue risk-free.